Ombudsman program provides visitors to nursing home clients

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By Becky Barnes

About 60 percent of all nursing home residents do not have regular visitors.

However, thanks to a 25-year-old program, Harrison County’s 294 nursing facility residents have two familiar faces to talk to about issues with their care.

“We like to let them know that someone is coming in to see them,” said Betty Patrick, one of two Nursing Home Ombudsmen (NHO) in Harrison County.

Patrick serves the patients at Shady Lawn, Parkside Manor and Grand Haven, while her colleague Carol Ostrander serves Cedar Ridge and Edgemont.

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