Cedar Ridge Health Campus recently received a platinum award for customer service at The Trilogy Health Services 2011 spring meeting, held April 13-15.
The award was based on customer satisfaction results from a semi-annual survey sent to residents’ family members.
Cedar Ridge Health Campus received recognition for its customer satisfaction scores in staff attitude, quality of nursing care, food quality, activity programming and appearance/cleanliness.
“We are excited and pleased to receive such great recognition,” said Melissa Larmour, executive director. “We value the fact that our customers have given us their stamp of approval. Our goal is to exceed the expectations of our residents and their families every day by delivering the best care possible. I feel very fortunate to lead such a wonderful team of healthcare professionals.”
For more information regarding Cedar Ridge Health Campus, contact Melissa Larmour at 859-234-2702.